Rewards & Referral Program

• How do I become a WholesaleHome Rewards Member?

  Joining Wholesale Home Rewards is simple! Sign up with your email through the Rewards page or create an account on our account login page and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions,...

• How do I create an account?

  Follow our step by step guide on how to create a Wholesale Home account to track your orders and start earning rewards. \

• How do I redeem my rewards points?

  Rewards points can be redeemed during the checkout process. Before checking out, ensure that you are signed in to your account. Once you get to the checkout screen, you will see your total available rewards points right above the dropdown menu cart totals section of the page.  To use your rewards...

• Do my points expire?

  Nope! Once you earn points, they’re yours for good! However, if you have redeemed your points for a promo code and you have not used to code within a month, the code will expire, and the points will be returned to your reward accounts balance. If we ever decide to end the rewards program, your p...

• How do I check my point balance?

  Once logged in, you can check your point balance on both the Rewards page and your Account page.

• How will I know when I have reached a new tier?

  When your total points cross a tier threshold you will receive an email welcoming you into the new tier.  If the tier that you have crossed into is either gold or platinum this email will also include a unique coupon code for you to redeem your one-time rewards coupon.  Keep in mind that coupons ...

• Is there a minimum purchase for using my reward points?

  Yes, the cart has to total $50 minimum to use your rewards points.

• What happens to my points when I return items?

  When items are refunded, the points you earned from that purchase will be deducted from your point balance.

• Does it cost anything to begin earning points?

  Absolutely not! Sign-up is 100% free, and it will never cost you anything to earn points. Make sure to visit the [rewards page](https://www.wholesalehome.com/pages/rewards) to get started.

• How is my VIP tier determined? ​

  Your VIP tier is determined by the amount you spend in a rolling year. Once you are in silver, gold or platinum, you will be in that tier for one year from the date you earned it. Make sure to keep interacting with our program to maintain your status (or even move up a tier)! To reach: Silver, y...

• How do I know what VIP tier I am in?

  Once logged in, you can check your tier on both the Rewards page and your Account page. Your current tier and perks will be highlighted with a box around it.

• Where can I find all of my rewards account info?

  The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page here. 

• I already have an account. Do I need to create a new one to earn rewards?

  We took care of that for you! All customers with an active account were automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.

• What do VIP tiers mean?

  At Wholesale Home, we reward our loyal customers with even more benefits. Loyal customers get separated into three tiers - Silver, Gold, and Platinum. Tier status is based on your dynamic 12-month spend (January 1st to December 31st), and your cumulative spend amount will move you through VIP and...

• I’m a Gold or Platinum Member. How do I access exclusive access to sales and offers?

  For Gold or Platinum Members, the exclusive offers will be available via our newsletter as exclusive sales and offers are announced. Make sure you’re subscribed to our newsletters and add us to your contact list so they don't end up in Spam!

• I’m a Gold/Platinum Member. How do I get my free express/overnight shipping coupon?

  For Gold and Platinum Members, we offer a one-time free express (Gold) or overnight (Platinum) shipping coupon. Once you become a gold or platinum member you will receive an email with a shipping coupon code to enter at checkout. Customers that maintain their status will get a new coupon every 12...

• I received a $10 off my first purchase email but can not find a code to enter at checkout?

  When your friend shares a referral email with you there is a link in the email with a unique link that will generate a coupon code in a popup on our website. (It might take a few seconds for the popup to be displayed) To redeem, just copy the coupon code and enter it at checkout.

• My friend just placed an order! How do I redeem my $10?

  After your friends or family members place their order, you’ll receive an email within 24 hours letting you know they used your link. A $10 credit will be available in your WholesaleHome Account for your next order with us! When logged in to your account or when clicking on the email, your refer...

• How do I refer my friends?

  Here's how to refer your friends and family: Log in to your account. Click on "Loyalty Program" Share your referral link with your friends and family. Or go to our referral page Enter your email address Enter your friend(s) email address(es) Each of your friends and family members will get $10 ...

• I do not have my friends email address how do I share my referral link?

  Is there any way to refer my friend if I do not have their email? I would like to share via WhatsApp, SMS, Twitter, Facebook, etc. You can refer your friends to us via email, Facebook, or by simply sharing a link. Learn more about it here.

• Referral popup says "Not eligible to use this referral code" What does this mean?

  It seems that your referral is invalid since our program has anti-fraud measures in place to make sure that people do not refer themselves or sign up for newsletters under false emails to protect our store. If this is not the case please forward your referral email to info@wholesalehome.com and o...