Shipping
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Do you offer express or overnight shipping?
Yes, we do offer express and overnight shipping for an additional fee. Express shipping usually takes 2-3 business days, and overnight shipping usually takes 1 business day from the day your order ships. If we suspect fraudulent activities with an order, we reserve the right to place an order ho... -
We do not ship internationally. However, international customers can place their orders for pickup and arrange their own shipping and customs documentation. Please note some items are restricted only to be sold in the U.S. market, and it might get canceled after placing the order.
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While we can ship smaller packages to PO boxes, we generally would not recommend doing so on more oversized orders. We recommend always using a physical address. However, if you would like to ship to a PO box and are unsure if the order would qualify to ship to a PO box, please contact us, and w...
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How long does free standard shipping take?
Since we ship most orders from New York, orders usually arrive within 1-6 business days from the day your order was shipped. Your shopping cart will display an estimated delivery date based on the shipping address. -
In most cases, domestic orders placed before 2 PM EST (Eastern Standard Time) Monday-Thursday will ship on the same day. On Fridays, orders placed before 11 PM ET will ship the same day. Special orders and factory direct orders might have a longer lead time.
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I received an email that order was delivered but I can't find it. What do I do?
If your tracking information shows that your package was delivered, but you can't find it: See if someone else accepted the delivery Check with your neighbors if they received the item by mistake. Look for a notice of attempted delivery. Contact UPS, FedEx, or USPS, to check delivery status. If ... -
I received an email that order was shipped but tracking says "tracking not found". What do I do?
It usually takes 24-48 hours for most carriers to update tracking. If tracking does not update after 48 hours please contact us at info@wholesalehome.com and we will check your order status. -
Is there any minimum or restrictions for free shipping?
We offer free standard shipping on all products. No minimum required. Free Shipping is only available within the Contiguous US States ( Excludes Alaska, Hawaii, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands.) Shipping to Alaska, Hawaii, and US territ... -
Where is my order coming from?
Most of our orders ship from our New York, or California locations, and the rest ship from affiliated fulfillment warehouses spread throughout the United States as well directly from the manufacturer warehouse.